AI messaging automation for South African businesses

Stop losing leads
after hours.

AnswerLoop replies instantly on WhatsApp, Instagram and Facebook β€” 24/7. Automated follow-ups, booking flows, and one inbox for every channel.

No hardware. No IT required. Live in 24 hours.

Works with
WhatsApp
Instagram
Facebook
Google Calendar
Used by SA businesses in
Plumbers
Electricians
Dentists
Lawyers
Estate Agents
Mechanics
Beauty Salons
Physiotherapists
Accountants
Cleaners
Roofers
Gym Owners
Vets
Panel Beaters
Restaurants
Plumbers
Electricians
Dentists
Lawyers
Estate Agents
Mechanics
Beauty Salons
Physiotherapists
Accountants
Cleaners
Roofers
Gym Owners
Vets
Panel Beaters
Restaurants
The problem

Every ignored message is
a lost customer.

South African businesses lose leads every day β€” not because of bad service, but because no one followed up in time.

Without AnswerLoop
WhatsApp Β· 21:47
K

Hi, do you do emergency geyser repairs? Mine just burst.

21:47

22:00
22:30
23:00
07:15 next morning
😞

Karabo Sithole

Already booked with a competitor. Never saw your reply.

01

Leads message after hours

Most SA customers send enquiries in the evening β€” after 5pm, on weekends, during load shedding. That's exactly when no one on your team is watching.

02

No one follows up

Even when you see the message, follow-up falls through the cracks. You're busy running your business. Leads go cold while you're with another customer.

03

The fastest reply wins

Customers don't wait. 78% of them book with the first business that responds. Speed β€” not price, not reputation β€” decides who gets the job.

How AnswerLoop works

Reply. Follow up. Convert.

AnswerLoop handles your entire messaging workflow β€” from first enquiry to booked appointment, automatically.

24/7 Messaging

Every lead gets a reply. Instantly.

The moment someone messages you on WhatsApp, Instagram or Facebook β€” AnswerLoop responds instantly, day or night. No lead left waiting. No opportunity lost to a slow reply.

100%
Messages replied to
<5s
Reply time
Let's talk β†’
WhatsApp β€” Precision Plumbing
New message Β· 21:14
C
Hi, do you do emergency leak repairs? I have water coming through my ceiling.
AI
Hi! Yes we do emergency repairs 24/7. Can I get your address and the best number to reach you on?
C
32 Oak Ave, Centurion. 082 555 9001.
AI
Got it β€” I've logged your details and our team will call you within 15 minutes. You'll receive an SMS confirmation now.
0%

of inbound messages get an instant reply β€” day or night

0Γ—

more leads converted when follow-up is automated

0%

of leads that go cold do so because of no follow-up

0h

average setup time from sign-up to your first automation live

What businesses say

Loved by businesses across South Africa.

From Cape Town to Johannesburg β€” businesses of all kinds trust AnswerLoop to capture and convert every lead.

β˜…β˜…β˜…β˜…β˜…

"We were losing leads every week because no one was following up on WhatsApp after hours. Since AnswerLoop set up our automation, enquiries get replied to instantly and we wake up to confirmed bookings."

Thandi Mokoena
Thandi Mokoena
Owner Β· Cleaning Services Β· Pretoria
β˜…β˜…β˜…β˜…β˜…

"The automated follow-up sequence alone paid for itself in the first week. Leads I thought had gone cold were coming back and booking appointments. Absolutely worth it."

Dr Krishen Pillay
Dr Krishen Pillay
General Practitioner Β· Durban
β˜…β˜…β˜…β˜…β˜…

"We used to lose enquiries over weekends because no one monitored our Instagram DMs. Now every message gets an instant reply and the lead is captured before Monday morning."

Claudette Roux
Claudette Roux
Director Β· Roux Attorneys Β· Cape Town
β˜…β˜…β˜…β˜…β˜…

"We were losing leads every week because no one was following up on WhatsApp after hours. Since AnswerLoop set up our automation, enquiries get replied to instantly and we wake up to confirmed bookings."

Thandi Mokoena
Thandi Mokoena
Owner Β· Cleaning Services Β· Pretoria
β˜…β˜…β˜…β˜…β˜…

"The automated follow-up sequence alone paid for itself in the first week. Leads I thought had gone cold were coming back and booking appointments. Absolutely worth it."

Dr Krishen Pillay
Dr Krishen Pillay
General Practitioner Β· Durban
β˜…β˜…β˜…β˜…β˜…

"We used to lose enquiries over weekends because no one monitored our Instagram DMs. Now every message gets an instant reply and the lead is captured before Monday morning."

Claudette Roux
Claudette Roux
Director Β· Roux Attorneys Β· Cape Town
Pricing

Priced for your business size.

Every setup is custom. Pricing depends on your channels, volume, and automation complexity.

Let's build
your setup.

Tell us about your business and we'll put together a tailored automation package with transparent pricing.

Instant replies on WhatsApp, Instagram & Facebook
Automated follow-up sequences
Appointment booking flows
Reactivation campaigns for old leads
One inbox for all channels
Custom message scripts & timing
Ongoing optimisation & support

No lock-in contracts Β· POPIA compliant Β· South African support

FAQ

Common questions.

Get started today

Stop letting leads go cold.

Your automation could be live in less than 24 hours. Get in touch and we'll set everything up for you.

Email us at answerloop1@gmail.com

No setup fees Β· No contracts Β· POPIA compliant Β· South African support